bj77h Privacy Policy — Your Information Is Our Responsibility
Your personal information is completely safe at bj77h. Here we clearly describe what information we collect, how we use it, and how we keep it secure.
Introduction
bj77h is a trusted online entertainment platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how bj77h collects, stores, processes, and protects your personal information. This Policy applies to visits to or use of our website bj77h.lat.
By using our platform, you agree to this Privacy Policy. If you do not agree with any condition of this Policy, please refrain from using our services. This Policy may be updated from time to time; changes will be published on this page.
1 What Information We Collect
bj77h collects the following types of information:
1.1 Registration and Identity Information
- Full name
- Date of birth (for age verification — the user must be 21 years of age or older)
- Email address
- Mobile number
- National ID or passport number (for KYC verification)
1.2 Financial Information
- Mobile number linked to bKash, Nagad, Rocket, or Upay
- Transaction history (records of deposits and withdrawals)
- Bank account details (where applicable)
1.3 Technical Information
- IP address
- Browser type and version
- Device information (mobile / desktop)
- Cookies and session data
- Browsing behavior on the site and page visit logs
1.4 Gaming Activity Information
- Betting history and game logs
- Win and loss records
- Duration and frequency of activity
- Bonus and promotion-related activity
2 How We Collect Information
bj77h collects information in the following ways:
- Directly from you: Information you provide during registration, login, deposit, or withdrawal.
- Automatically: Through cookies and tracking technologies when you visit our website.
- From third parties: Relevant information from payment processors or identity verification services.
- Customer support: During live chat or email communications.
3 Purpose of Using Your Information
We use your information for the following purposes:
3.1 Account Management
Your information is used to create, verify, and manage your account. It is essential for completing the age verification (21+) and KYC process.
3.2 Processing Financial Transactions
Financial information is required to securely process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. This information is used to verify the minimum deposit of ৳300 and minimum withdrawal of ৳500 conditions.
3.3 Security and Fraud Prevention
We monitor your activity to prevent unauthorized access, money laundering, and fraud. This is in the interest of protecting you and other users.
3.4 Improving Customer Service
To provide you with accurate support through our 24/7 live chat service and to resolve complaints quickly.
3.5 Meeting Legal Obligations
For maintaining records in accordance with applicable laws and regulations, and for providing required information to government authorities.
3.6 Platform Improvement
To analyze user experience and improve the quality of our services.
4 Sharing and Disclosure of Information
bj77h does not sell your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
- Payment partners: To process transactions through bKash, Nagad, Rocket, and Upay.
- KYC and identity verification services: With trusted verification agencies to meet regulatory standards.
- Technology partners: Cloud hosting and cybersecurity providers for operating the site.
- Legal authorities: In response to a court order or legal requirement.
- Responsible gaming organizations: For your protection, at your request or in the event of a problem.
5 Cookie Policy
Our website uses cookies. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential cookies: For the core functionality of the site — login sessions, security tokens.
- Performance cookies: For analyzing page loading speed and user behavior.
- Functionality cookies: To remember your preferences and settings.
- Analytics cookies: To understand usage patterns and improve services.
5.2 Cookie Control
You can disable cookies by changing your browser settings. However, doing so may limit some functionality of the site.
6 Data Security Measures
bj77h has adopted advanced technical and administrative measures to protect your information:
- SSL/TLS encryption: All data exchanged between you and our servers is encrypted.
- Data encryption: Stored sensitive information is protected by industry-standard encryption algorithms.
- Access control: Only authorized staff can access personal information.
- Regular audits: System security is regularly tested and updated.
- Firewall and intrusion detection: Active monitoring to prevent unauthorized access and cyberattacks.
- Staff training: All staff receive regular training on privacy and data protection.
7 Data Retention Period
bj77h retains your information according to the following policy:
- Active account: All information is retained for as long as the account remains active.
- After account closure: Information required to meet legal obligations is kept for a specified period.
- Financial transaction records: Retained for the period required under financial law.
- Gaming logs: For the period necessary to ensure responsible gaming and settle disputes.
After the specified period, information is securely deleted or anonymized.
8 Your Rights
As a user of bj77h, you have the following rights:
8.1 Right to Access Information
If you want to know what information we hold about you, please contact us. We will provide the information within a reasonable time.
8.2 Right to Correction
If your information is incorrect or incomplete, you may request a correction. This can be done through account settings or via live chat.
8.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
8.4 Right to Object to Processing
You may object to the use of your information for certain purposes, particularly in the case of marketing communications.
8.5 Right to Data Portability
You may request to receive your information in a structured, machine-readable format.
9 Protection of Minors
bj77h strictly refrains from providing services to anyone under the age of 21. Our platform is for users aged 21 and above only. Age is verified at registration and KYC documentation may be requested if needed.
We do not knowingly collect any personal information from minors. If it comes to our attention that a minor has opened an account, that account will be closed immediately and the associated information will be securely deleted.
10 International Data Transfers
Our servers and service partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure that such transfers are carried out with appropriate safeguards and in compliance with applicable law.
Countries to which data is transferred may not have the same level of privacy protection as Bangladesh. However, we ensure the security of your information through contractual obligations and technical safeguards.
11 Responsible Gaming and Use of Information
bj77h places great importance on responsible gaming. Information about your gaming behavior may be used solely to identify problematic gambling patterns and to provide you with timely support.
If our analysis indicates that a user is engaging in risky behavior, we may proactively reach out or impose limits on the account — in the interest of the user's protection. For more details, read our Responsible Gaming Policy.
12 Policy Changes
bj77h reserves the right to update this Privacy Policy at any time. If changes are made, we will publish the new version on this page with the updated date noted. For significant changes, we will attempt to notify users by email.
If you continue using the platform after changes have been made, you will be considered to have agreed to the revised Policy. We therefore recommend checking this page regularly.
13 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Live chat: Support available in Bengali 24/7
- Email: [email protected]
We will do our best to respond to your request as quickly as possible.